“If teaching was as simple as telling we would all be a lot smarter than we are” – Mark Twain

Hard at work writing a drama script on how managers can use emotional intelligence when coaching their staff. The key to it is helping the person find the answer themselves, but there are times when you just have to tell them.

What I’m finding interesting is how to create characters and dialogue that put across the messages in an entertaining, non-preachy way.